We are looking for a skilled and reliable Technical Support Technician to join our team. The ideal candidate will have hands-on experience in servicing and troubleshooting copiers, printers, and computer systems. The technician will be responsible for installation, maintenance, repair, and customer support both onsite and in the workshop.

• Diagnose, repair, and maintain copiers, multifunction printers, laser printers, and related office equipment.
• Install, configure, and troubleshoot desktop computers, laptops, networks, and operating systems.
• Perform regular preventive maintenance to ensure equipment reliability and minimize downtime.
• Respond to customer service requests and provide professional technical support.
• Install and update drivers, firmware, and software for printers and computers.
• Maintain inventory of spare parts, tools, and consumables.
• Prepare service reports and document all repairs and maintenance activities.
• Coordinate with the technical team for complex issues or escalations.
• Ensure customer satisfaction through clear communication and high-quality service.

• Proven experience in servicing copiers, printers, and computer systems (minimum 1–2 years preferred).
• Strong technical troubleshooting skills.
• Basic understanding of networking, Windows OS, and printer connectivity.
• Ability to read and understand technical manuals (English).
• Fluent English; acceptable level of Arabic for basic communication with customers.
• Valid Kuwait residency and ability to join immediately preferred.
• Ability to work independently and manage time effectively.
• Strong customer service and communication skills.