Division Manager
Elon It
Description
We are searching for an experienced Division Manager to lead and oversee all operational, commercial, and administrative functions of the Ready-Mix division. This role provides full leadership to Production, Sales, Technical, Logistics, and Support teams, ensuring seamless coordination, sustainable growth, and high-quality service delivery. The ideal candidate will possess strong operational management skills, commercial acumen, and the ability to drive performance improvements across the division.
Responsibilities
Operational Leadership
• Lead overall business operations for the Ready-Mix division to achieve company goals.
• Oversee workflow, resource allocation, schedules, and staffing levels to ensure maximum productivity.
• Ensure team members follow company policies, operational procedures, and HSE standards.
Performance Management & Continuous Improvement
• Evaluate division performance across production, logistics, sales, technical, and support functions.
• Recommend and implement new strategies for efficiency, quality improvement, and cost reduction.
• Identify operational gaps and develop action plans to resolve issues.
• Address and resolve escalated business challenges in a timely and professional manner.
Team Development & HR Coordination
• Participate in recruitment, performance evaluation, promotions, retention, and disciplinary processes.
• Identify skill gaps and provide direction for training and development programs.
• Guide team members on performance expectations, discipline, attendance, and professional development.
Customer & Stakeholder Management
• Respond to business inquiries from customers, consultants, and internal teams.
• Ensure timely coordination and deliveries to meet project requirements.
• Maintain strong relationships with key clients and ensure customer satisfaction.
Financial & Business Oversight
• Recommend and implement cost-reduction initiatives while maintaining productivity and quality.
• Oversee client invoicing and coordinate with accounts on financial processes.
• Develop new business programs to achieve revenue, productivity, and market growth targets.
• Assist in budgeting, planning, and forecasting activities for the division.
Policy Development & Compliance
• Develop and enforce divisional policies aligned with company strategic goals.
• Ensure all operations comply with internal standards, contractual obligations, and regulatory requirements.
Authorities
• Full line authority over all supervisory personnel within the division, including field services, client support, and administration.
• Authorized to report directly to the CEO / COO on operational and performance matters.
Accountabilities
• Achievement of divisional production, sales, and service goals.
• Implementation of efficient operational practices and cost-effective processes.
• Ensuring consistent quality, high productivity, and strong customer satisfaction.
• Developing policies and strategies to support division-wide success.
• Lead overall business operations for the Ready-Mix division to achieve company goals.
• Oversee workflow, resource allocation, schedules, and staffing levels to ensure maximum productivity.
• Ensure team members follow company policies, operational procedures, and HSE standards.
Performance Management & Continuous Improvement
• Evaluate division performance across production, logistics, sales, technical, and support functions.
• Recommend and implement new strategies for efficiency, quality improvement, and cost reduction.
• Identify operational gaps and develop action plans to resolve issues.
• Address and resolve escalated business challenges in a timely and professional manner.
Team Development & HR Coordination
• Participate in recruitment, performance evaluation, promotions, retention, and disciplinary processes.
• Identify skill gaps and provide direction for training and development programs.
• Guide team members on performance expectations, discipline, attendance, and professional development.
Customer & Stakeholder Management
• Respond to business inquiries from customers, consultants, and internal teams.
• Ensure timely coordination and deliveries to meet project requirements.
• Maintain strong relationships with key clients and ensure customer satisfaction.
Financial & Business Oversight
• Recommend and implement cost-reduction initiatives while maintaining productivity and quality.
• Oversee client invoicing and coordinate with accounts on financial processes.
• Develop new business programs to achieve revenue, productivity, and market growth targets.
• Assist in budgeting, planning, and forecasting activities for the division.
Policy Development & Compliance
• Develop and enforce divisional policies aligned with company strategic goals.
• Ensure all operations comply with internal standards, contractual obligations, and regulatory requirements.
Authorities
• Full line authority over all supervisory personnel within the division, including field services, client support, and administration.
• Authorized to report directly to the CEO / COO on operational and performance matters.
Accountabilities
• Achievement of divisional production, sales, and service goals.
• Implementation of efficient operational practices and cost-effective processes.
• Ensuring consistent quality, high productivity, and strong customer satisfaction.
• Developing policies and strategies to support division-wide success.
Requirements
Education
• Bachelor’s Degree in Civil Engineering or an equivalent discipline from a recognized university.
Experience
• Minimum 10 years of industry experience, including at least 3 years in a similar management role.
Professional Training
• Leadership or management training preferred.
• Industry-related certifications are an advantage.
Skills & Competencies
• Strong leadership and team management abilities.
• Expertise in staffing, training, and conflict resolution.
• Strong goal-setting, planning, budgeting, and financial oversight skills.
• Excellent communication, decision-making, and problem-solving capabilities.
• Honest, action-oriented, and able to work effectively in a team environment.
• Bachelor’s Degree in Civil Engineering or an equivalent discipline from a recognized university.
Experience
• Minimum 10 years of industry experience, including at least 3 years in a similar management role.
Professional Training
• Leadership or management training preferred.
• Industry-related certifications are an advantage.
Skills & Competencies
• Strong leadership and team management abilities.
• Expertise in staffing, training, and conflict resolution.
• Strong goal-setting, planning, budgeting, and financial oversight skills.
• Excellent communication, decision-making, and problem-solving capabilities.
• Honest, action-oriented, and able to work effectively in a team environment.